Our four core values are ethical, loyal, honest and caring. They guide every clinical decision, every conversation with a patient and every conversation between colleagues.
Castle Street Dental Practice is built on a simple idea: everyone who comes through our door deserves good dentistry, clear advice and a friendly face, whoever they are and whatever brings them in.
As Principal Dentists, Dr Kishan Lakhani and Dr Nikhil Patel have shaped everything about the practice around that idea. It guides the clinicians they bring into the team, the training they invest in, the equipment they choose and the atmosphere they have worked hard to create. It is not a slogan on a wall. It is how we try to work every single day.
We look after patients of all ages and backgrounds, and we are proud to offer both NHS and private care. Whether you are here for a routine NHS check-up or a private cosmetic treatment, you can expect the same standard of care, the same time to ask questions and the same straightforward, no-pressure advice.
Looking after people well is a team effort. Our dentists, hygienists, nurses and reception team all play a part in your visit, and every one of them shares the same commitment to making you feel welcome, informed and comfortable.
From your first phone call to your follow-up, every visit should feel friendly and easy.
We listen first, then recommend what is right for your mouth, your priorities and your budget.
We explain your options in plain English, including costs, so you can make decisions you feel good about.
The way we look after each other shows in the way we look after you.
We have served local families for many years, and we want to keep earning that trust.
Our team keeps learning so our patients benefit from up-to-date, reliable dentistry.
NHS or private, whichever clinician you see, and whoever answers the phone.
Our four core values are ethical, loyal, honest and caring. They guide every clinical decision, every conversation with a patient and every conversation between colleagues.
Clinical and non-clinical team members take part in regular training. We support continuing professional development and make sure everyone understands what great patient care looks and feels like
We read patient feedback regularly and take it seriously. It tells us what we are doing well and where we can do better, and we are open with ourselves about both
We review how things are going, talk through any challenges openly and celebrate what has gone well. Everyone has a voice, and no concern is too small to raise
A friendly, respectful atmosphere behind the scenes makes for a friendlier experience in the surgery
Before anyone heads home, they check in with their colleagues and offer a hand where it is needed
Our team, like our patients, comes from many backgrounds. We mark each other’s cultural and religious festivals, birthdays and life milestones, because the people here matter
The practice organises and funds regular team socials. Getting to know each other away from the surgery makes us a stronger team within it
We work to reduce waste, make environmentally conscious choices and keep looking for ways to run the practice more responsibly
Every one of us, individually and as a team, is responsible for the experience our patients have. That shared responsibility is what makes Castle Street a practice worth being part of
Booking is quick and easy, online, by phone, or in person. We offer flexible appointments to suit your schedule, with NHS and private options available.
New patients note: We’re welcoming new NHS and private patients. Contact us to register or book your first appointment.