Terms and conditions of use

Introduction

These terms and conditions apply between you, the User of this Website (including any sub-domains, unless expressly excluded by their own terms and conditions), and Castle Street Dental Practice, the owner and operator of this Website. Please read these terms and conditions carefully, as they affect your legal rights. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these terms and conditions, you should stop using the Website immediately.

In these terms and conditions, User or Users means any third party that accesses the Website and is not either (i) employed by Castle Street Dental Practice and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Castle Street Dental Practice and accessing the Website in connection with the provision of such services.

You must be at least 18 years of age to use this Website. By using the Website and agreeing to these terms and conditions, you represent and warrant that you are at least 18 years of age.

Intellectual property and acceptable use:

  1. All Content included on the Website, unless uploaded by Users, is the property of Castle Street Dental Practice, our affiliates or other relevant third parties. In these terms and conditions, Content means any text, graphics, images, audio, video, software, data compilations, page layout, underlying code and software and any other form of information capable of being stored in a computer that appears on or forms part of this Website, including any such content uploaded by Users. By continuing to use the Website, you acknowledge that such Content is protected by copyright, trademarks, database rights and other intellectual property rights. Nothing on this site shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, logo or service mark displayed on the site without the owner’s prior written permission.
  2. You may, for your own personal, non-commercial use only, do the following:
    2.1. retrieve, display and view the Content on a computer screen
  3. You must not otherwise reproduce, modify, copy, distribute or use for commercial purposes any Content without the written permission of Castle Street Dental Practice.

Prohibited use:

  1. You may not use the Website for any of the following purposes:
    1.1. in any way which causes, or may cause, damage to the Website or interferes with any other person’s use or enjoyment of the Website;
    1.2. in any way which is harmful, unlawful, illegal, abusive, harassing, threatening or otherwise objectionable or in breach of any applicable law, regulation, governmental order;
    1.3. making, transmitting or storing electronic copies of Content protected by copyright without the permission of the owner.

Registration:

  1. You must ensure that the details provided by you on registration or at any time are correct and complete.
  2. You must inform us immediately of any changes to the information that you provide when registering by updating your personal details to ensure we can communicate with you effectively.
  3. We may suspend or cancel your registration with immediate effect for any reasonable purposes or if you breach these terms and conditions.
  4. You may cancel your registration at any time by informing us in writing to the address at the end of these terms and conditions. If you do so, you must immediately stop using the Website. Cancellation or suspension of your registration does not affect any statutory rights.

Links to other websites:

  1. This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of Castle Street Dental Practice or our affiliates.
  2. We assume no responsibility for the content of such Websites and disclaim liability for any form of loss or damage arising out of the use of them.
  3. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.

Privacy Policy and Cookies Policy:

  1. Use of the Website is also governed by our Privacy Policy and Cookies Policy, which are incorporated into these terms and conditions by this reference. To view the Privacy Policy and Cookies Policy, please click on the following: https://castlestreetdental.digimax.uk//privacy-policy.

Availability of the Website and disclaimers:

  1. Any online facilities, tools, services or information that Castle Street Dental Practice makes available through the Website (the Service) is provided “as is” and on an “as available” basis. We give no warranty that the Service will be free of defects and/or faults. To the maximum extent permitted by the law, we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility, or satisfactory quality. Castle Street Dental Practice is under no obligation to update information on the Website.
  2. Whilst Castle Street Dental Practice uses reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, we give no warranty or guarantee in that regard, and all Users take responsibility for their own security, that of their personal details and their computers.
  3. Castle Street Dental Practice accepts no liability for any disruption or non-availability of the Website.
  4. Castle Street Dental Practice reserves the right to alter, suspend or discontinue any part (or the whole of) the Website, including, but not limited to, any products and/or services available. These terms and conditions shall continue to apply to any modified version of the Website unless it is expressly stated otherwise.

Limitation of liability:

  1. Nothing in these terms and conditions will: (a) limit or exclude our or your liability for death or personal injury resulting from our or your negligence, as applicable; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; or (c) limit or exclude any of our or your liabilities in any way that is not permitted under applicable law.
  2. We will not be liable to you in respect of any losses arising out of events beyond our reasonable control.
  3. To the maximum extent permitted by law, Castle Street Dental Practice accepts no liability for any of the following:
    3.1. any business losses, such as loss of profits, income, revenue, anticipated savings, business, contracts, goodwill or commercial opportunities;
    3.2. loss or corruption of any data, database or software;
    3.3. any special, indirect or consequential loss or damage.

General:

  1. You may not transfer any of your rights under these terms and conditions to any other person. We may transfer our rights under these terms and conditions where we reasonably believe your rights will not be affected.
  2. These terms and conditions may be varied by us from time to time. Such revised terms will apply to the Website from the date of publication. Users should check the terms and conditions regularly to ensure familiarity with the then-current version.
  3. These terms and conditions, together with the Privacy Policy and Cookies Policy, contain the whole agreement between the parties relating to its subject matter and supersede all prior discussions, arrangements or agreements that might have taken place in relation to the terms and conditions.
  4. The Contracts (Rights of Third Parties) Act 1999 shall not apply to these terms and conditions,s and no third party will have any right to enforce or rely on any provision of these terms and conditions.
  5. If any court or competent authority finds that any provision of these terms and conditions (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of these terms and conditions will not be affected.
  6. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
  7. This Agreement shall be governed by and interpreted according to the law of England and Wales, es and all disputes arising under the Agreement (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the English and Welsh courts.

Castle Street Dental Practice details

  1. Castle Street Dental Practice is a company incorporated in England and Wales with registered number 08167916 whose registered address is 21 High View Close, Hamilton Office Park, Hamilton, Leicester, Leicestershire, LE4 9LJ, and it operates the Website https://castlestreetdental.digimax.uk/. You can contact Castle Street Dental Practice by email at info@castlestreetdentalpractice.co.uk.

Contact

Get in touch

google blue red yellow green plain icon
star brown plain icon

All the staff are super friendly and knowledgeable. My daughter had composite bonding on her front tooth, and it is excellent! Dr Khalid was amazing, thank you.

Sara F.

google blue red yellow green plain icon
star brown plain icon

Hygienist Barbara and Nurse Anna were wonderful today. Thoroughly put me at ease and made my session pain-free and even enjoyable! Also, Barbara was very informative about electric toothbrushes and picks. Thank you!

Sue J.

google blue red yellow green plain icon
star brown plain icon

Was a little apprehensive when the dentistry changed ownership, but after seeing Dr Khalid, I felt at ease. He takes the time to explain everything clearly and always makes sure you feel comfortable throughout your visit. Truly exceptional care, highly recommend!

Nargis H.

google blue red yellow green plain icon
star brown plain icon

The Castle Street Dental Practice is very welcoming. Always service with a smile. Thank you to Amreet Dulay and her nurse for the care during my treatment today, really pleased with the work. Excellent customer care. Would recommend to anyone.

Bonnie C.

google blue red yellow green plain icon
star brown plain icon

Thrilled with my new composition front tooth. Previously was uneven due to a chip. Now looks amazingly natural. Great treatment by both the dentist, U Khalid, and the nurse. Felt relaxed for the full appointment.

Janine S.

google blue red yellow green plain icon
star brown plain icon

I was very anxious to get my wisdom tooth removed, but Dr Usamah Khalid and Nurse Aaiza made the whole process extremely comfortable and quick. I was done within 15 minutes and wondered why I was ever anxious to begin with.

George S.

google blue red yellow green plain icon
star brown plain icon

Dr Usamah was absolutely amazing today. I had a very difficult tooth extraction, and he was calm, patient, and reassuring throughout. He explained what was happening, checked on me constantly, and handled a challenging situation with real care and professionalism. I’m genuinely grateful and would highly recommend him.

Sanah S.

google blue red yellow green plain icon
star brown plain icon

Thank you, Dr Khalid, aka Tooth Fairy, for bringing me my tooth back! I can smile at strangers again, unapologetically. You and your team were very caring, kind and made me feel really comfortable. Ps. I love how welcoming, well-equipped and clean your Tooth Fairy Workshop is too! You have a great eye for detail and did a really good job.

Violetta F.

google blue red yellow green plain icon
star brown plain icon

I visited the practice a week ago to have a filling done and a general check-up. Dr Simran Poonia was amazing. Her professionalism and duty of care were fantastic. She made sure I was comfortable at all times, and nothing was too much. She found some decay on another tooth and fixed that. Hats off to her, she is a great addition to the practice.

Dal S.

google blue red yellow green plain icon
star brown plain icon

I’ve been with Castle Street Dental practice since childhood and have been through all the iterations! I had a hygienist appointment with Amelia yesterday, and it’s honestly the best I’ve had. She was very kind and listened to my concerns and gave me really helpful suggestions, too. I’m actually looking forward to my next visit in 6 months!

Meghan W.

google blue red yellow green plain icon
star brown plain icon

A huge thank you to Dr Khalid for the incredible teeth whitening treatment! I had a discoloured (dead) front tooth, and Dr Khalid performed internal bleaching on it along with whitening my surrounding teeth. The results are amazing—my front tooth is visibly brighter, and I feel so much more confident in my smile. Thank you again.

Danni

google blue red yellow green plain icon
star brown plain icon

Got a same-day emergency appointment between Christmas and New Year, while visiting the area. All the staff were kind and professional, and the dentist went the extra mile in taking photos and X-rays that she sent in an email to me, so I could forward them to my own dentist as well as doing a very effective patch-up temp filling….. all for £40. Amazing. Sadly, my dentist has quoted over £1200 to save the tooth…. should have stayed at Castle Street!

Helen S.

google blue red yellow green plain icon
star brown plain icon

I had to go back to the practice today to pay a deposit for future treatment after my check-up yesterday by Dentist Amreet Dulay (excellent experience by the way!), and I received such a cheerful welcome. The practice was busy, but what I needed to do was done so quickly and efficiently, and I was sent away with a smile on my face, having received brilliant care on both days. Best Dental Practice for miles!

Jeremy D.

google blue red yellow green plain icon
star brown plain icon

I went for an Invisalign consultation and was greeted by a wonderful receptionist upon arrival. I was seen promptly by Dr Poonia, who was friendly, professional, and thorough. She performed a digital scan and clearly explained the entire process, showing me exactly how my teeth would look after treatment. I really appreciated how helpful and informative she was; overall, a great experience!

Tania P.

google blue red yellow green plain icon
star brown plain icon

This has been our family’s dentist for over 20 years. They’re efficient, friendly and good communicators. They don’t do any of the hard sell that some places try – they offer the range of options, explain them clearly and allow the patient to choose what suits them, both financially and from a health and aesthetic point of view.

Jonathan HG.

google blue red yellow green plain icon
star brown plain icon

I went today for an emergency appointment with huge pain in my tooth, and Dr Khaled and his nurse Ola were incredibly helpful. I had a root canal done and treatment, and I can tell you that the level of professionalism and the cleanliness they provide is unreal. I thank them as much as I can with every opportunity I have for all they do. Amazing people and also the best at what they do. Definitely recommend to anyone who is seeking dental help.

Alex D.

google blue red yellow green plain icon
star brown plain icon

I had to have a private composite crown fitted and was treated by Dr Khalid. His work from start to finish was to a very high standard. Dr Khalid did such an amazing job, it’s impossible to tell the crown from a real tooth; the finish is that good. Dr Khalid was very thorough, and the treatment I received was 2nd to none. His nurse, Aaiza, was so attentive, and she made me feel at ease for my whole treatment. Thank you both for such a smooth experience. Highly recommended.

John C.

google blue red yellow green plain icon
star brown plain icon

The last few months was introduced to my new dentist as the previous one retired. What a breath of fresh air. Usamah Khalid is young, friendly, with up-to-date knowledge and shares it professionally with empathy and patience. Going to visit the dentist is no longer a fear as his radiant smile puts you at ease instantly. Shout out to his nurse, Ola, too. Brilliant team. Actually, while I’m reviewing, shout out to the amazing receptionists as well. I will never move to another practice. Ever.

Jasvir K.

google blue red yellow green plain icon
star brown plain icon

All the staff are super friendly and knowledgeable. My daughter had composite bonding on her front tooth, and it is excellent! Dr Khalid was amazing, thank you.

Sara F.

google blue red yellow green plain icon
star brown plain icon

Hygienist Barbara and Nurse Anna were wonderful today. Thoroughly put me at ease and made my session pain-free and even enjoyable! Also, Barbara was very informative about electric toothbrushes and picks. Thank you!

Sue J.

google blue red yellow green plain icon
star brown plain icon

Was a little apprehensive when the dentistry changed ownership, but after seeing Dr Khalid, I felt at ease. He takes the time to explain everything clearly and always makes sure you feel comfortable throughout your visit. Truly exceptional care, highly recommend!

Nargis H.

google blue red yellow green plain icon
star brown plain icon

The Castle Street Dental Practice is very welcoming. Always service with a smile. Thank you to Amreet Dulay and her nurse for the care during my treatment today, really pleased with the work. Excellent customer care. Would recommend to anyone.

Bonnie C.

google blue red yellow green plain icon
star brown plain icon

Thrilled with my new composition front tooth. Previously was uneven due to a chip. Now looks amazingly natural. Great treatment by both the dentist, U Khalid, and the nurse. Felt relaxed for the full appointment.

Janine S.

google blue red yellow green plain icon
star brown plain icon

I was very anxious to get my wisdom tooth removed, but Dr Usamah Khalid and Nurse Aaiza made the whole process extremely comfortable and quick. I was done within 15 minutes and wondered why I was ever anxious to begin with.

George S.

google blue red yellow green plain icon
star brown plain icon

Dr Usamah was absolutely amazing today. I had a very difficult tooth extraction, and he was calm, patient, and reassuring throughout. He explained what was happening, checked on me constantly, and handled a challenging situation with real care and professionalism. I’m genuinely grateful and would highly recommend him.

Sanah S.

google blue red yellow green plain icon
star brown plain icon

Thank you, Dr Khalid, aka Tooth Fairy, for bringing me my tooth back! I can smile at strangers again, unapologetically. You and your team were very caring, kind and made me feel really comfortable. Ps. I love how welcoming, well-equipped and clean your Tooth Fairy Workshop is too! You have a great eye for detail and did a really good job.

Violetta F.

google blue red yellow green plain icon
star brown plain icon

I visited the practice a week ago to have a filling done and a general check-up. Dr Simran Poonia was amazing. Her professionalism and duty of care were fantastic. She made sure I was comfortable at all times, and nothing was too much. She found some decay on another tooth and fixed that. Hats off to her, she is a great addition to the practice.

Dal S.

google blue red yellow green plain icon
star brown plain icon

I’ve been with Castle Street Dental practice since childhood and have been through all the iterations! I had a hygienist appointment with Amelia yesterday, and it’s honestly the best I’ve had. She was very kind and listened to my concerns and gave me really helpful suggestions, too. I’m actually looking forward to my next visit in 6 months!

Meghan W.

google blue red yellow green plain icon
star brown plain icon

A huge thank you to Dr Khalid for the incredible teeth whitening treatment! I had a discoloured (dead) front tooth, and Dr Khalid performed internal bleaching on it along with whitening my surrounding teeth. The results are amazing—my front tooth is visibly brighter, and I feel so much more confident in my smile. Thank you again.

Danni

google blue red yellow green plain icon
star brown plain icon

Got a same-day emergency appointment between Christmas and New Year, while visiting the area. All the staff were kind and professional, and the dentist went the extra mile in taking photos and X-rays that she sent in an email to me, so I could forward them to my own dentist as well as doing a very effective patch-up temp filling….. all for £40. Amazing. Sadly, my dentist has quoted over £1200 to save the tooth…. should have stayed at Castle Street!

Helen S.

google blue red yellow green plain icon
star brown plain icon

I had to go back to the practice today to pay a deposit for future treatment after my check-up yesterday by Dentist Amreet Dulay (excellent experience by the way!), and I received such a cheerful welcome. The practice was busy, but what I needed to do was done so quickly and efficiently, and I was sent away with a smile on my face, having received brilliant care on both days. Best Dental Practice for miles!

Jeremy D.

google blue red yellow green plain icon
star brown plain icon

I went for an Invisalign consultation and was greeted by a wonderful receptionist upon arrival. I was seen promptly by Dr Poonia, who was friendly, professional, and thorough. She performed a digital scan and clearly explained the entire process, showing me exactly how my teeth would look after treatment. I really appreciated how helpful and informative she was; overall, a great experience!

Tania P.

google blue red yellow green plain icon
star brown plain icon

This has been our family’s dentist for over 20 years. They’re efficient, friendly and good communicators. They don’t do any of the hard sell that some places try – they offer the range of options, explain them clearly and allow the patient to choose what suits them, both financially and from a health and aesthetic point of view.

Jonathan HG.

google blue red yellow green plain icon
star brown plain icon

I went today for an emergency appointment with huge pain in my tooth, and Dr Khaled and his nurse Ola were incredibly helpful. I had a root canal done and treatment, and I can tell you that the level of professionalism and the cleanliness they provide is unreal. I thank them as much as I can with every opportunity I have for all they do. Amazing people and also the best at what they do. Definitely recommend to anyone who is seeking dental help.

Alex D.

google blue red yellow green plain icon
star brown plain icon

I had to have a private composite crown fitted and was treated by Dr Khalid. His work from start to finish was to a very high standard. Dr Khalid did such an amazing job, it’s impossible to tell the crown from a real tooth; the finish is that good. Dr Khalid was very thorough, and the treatment I received was 2nd to none. His nurse, Aaiza, was so attentive, and she made me feel at ease for my whole treatment. Thank you both for such a smooth experience. Highly recommended.

John C.

google blue red yellow green plain icon
star brown plain icon

The last few months was introduced to my new dentist as the previous one retired. What a breath of fresh air. Usamah Khalid is young, friendly, with up-to-date knowledge and shares it professionally with empathy and patience. Going to visit the dentist is no longer a fear as his radiant smile puts you at ease instantly. Shout out to his nurse, Ola, too. Brilliant team. Actually, while I’m reviewing, shout out to the amazing receptionists as well. I will never move to another practice. Ever.

Jasvir K.

Booking

Book your appointment today

Ready to take the next step? Schedule your appointment today and let our friendly team care for your smile.

Get in touch Book online
4.7
Google-review